FAQ

Before we start

Questions?
The short version.

Made to Measure does not need to be complicated. Here are the things most people want to know before starting a project with us.

How much does a pair cost?

Every pair is different, but pricing shouldn’t be a mystery.

Made-to-Measure commissions start at €450, including fitting, individual last adaptation and pattern work, with excellent materials such as Spanish Lajara Boxcalf or water-resistant suede.

Premium European calfskins from tanneries such as Weinheimer and Du Puy typically bring a project to around €480–520. Shell Cordovan is usually around €650–700.

Genuine exotics take things further: Caiman projects are usually around €1,200, while Crocodile or Alligator can reach or exceed €1,500.

These are guides, not fixed tariffs. Our job is to find the right solution for your project, not the most expensive one. Every project is quoted individually according to leather, design and construction. Shipping is quoted separately according to destination.

Before you commit, you will receive a clear final quotation. No hidden extras. No surprises.

Do you offer discounts?

We do not run seasonal sales, Black Friday promotions or temporary discounts. We would rather offer a fair price from the beginning than ask an earlier client to discover that the same work became cheaper a week later.

There are, however, two situations where the real cost of making your shoes can be lower:

Returning clients: when measurements, last adaptations and patterns already exist, we can reuse part of that work and reflect the saving in the quotation.

Multi-pair commissions: developing several pairs within the same project can make production more efficient, so preferential package pricing may apply.

We do not inflate prices in order to discount them later. The quotation we give you is the best price we can offer for that project at that moment.

You are in Spain. I am not. Can this really work?

Yes. In fact, most of our clients live outside Spain. Our Made-to-Measure process is designed to work remotely, and we guide you through the measurement process step by step.

You do not need to come to us. We make the shoes come to you.

What does Made to Measure actually mean?

We do not simply choose the nearest standard size. We study your measurements, proportions and foot shape and use that information to adapt the last and patterns before your pair is made.

What if I have an unusual size or difficult feet?

That is one of the main reasons Made to Measure exists. Narrow heels, wide forefeet, unusual proportions, different-sized feet and sizes unavailable commercially can all be taken into account.

Made to Measure is not a substitute for medical or orthopedic footwear, but it gives us far more freedom than a standard size ever could.

How long does it take?

Once production officially begins, a typical pair takes approximately 10–12 weeks. More complex projects may require longer.

Because we accept only a limited number of commissions, there may also be a waiting period before production begins. We will always tell you our current availability before you commit.

Can you guarantee my shoes for a wedding, concert or specific date?

No. We can tell you whether a date looks realistic, but handmade work can occasionally take longer than expected.

If the shoes are essential for a fixed event, please allow plenty of time.

Do I have to pay everything upfront?

No. First we discuss the project and give you a clear quotation. If you decide to continue, a small deposit — normally around 10–20% — confirms the commission and reserves your place in our schedule.

The balance is dealt with as the project progresses.

Can I choose the leather, colour, sole and details?

Absolutely. The shape is only the starting point. Leather, colour, sole, welt, lining, fastening and details can all be discussed and adapted to the project.

You do not need to arrive with a finished design. A photograph, a colour or even a rough idea is enough to begin.

Do you make shoes other than Creepers?

Yes. Creepers are at the heart of what we do, but we also create loafers, derbies, spectators, chukka boots and other Rock'n'Roll or classic-inspired projects.

If you have something unusual in mind, ask us.

What if the fit is not right?

Tell us. Made to Measure exists precisely because fit matters. If something is not working as it should, we will study the problem with you and work towards the proper correction.

We do not consider the job finished simply because a box has been shipped.

Do you ship worldwide?

We work with clients internationally. Shipping is quoted separately according to destination and we always try to use a sensible, reliable option rather than inflate the cost.

Any applicable customs duties or local import taxes depend on the destination country.

What do I need to start?

Very little.

Tell us what kind of shoe you have in mind, where you live and anything important we should know about your feet. A reference photograph is useful, but not essential.

The first step is simply a conversation.

Still wondering about something?

Ask us.

You do not need to understand shoemaking before contacting us. That part is our job.

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